{"id":4862,"date":"2025-07-22T09:10:08","date_gmt":"2025-07-22T08:10:08","guid":{"rendered":"https:\/\/www.iwnl.co.uk\/?page_id=4862"},"modified":"2026-02-05T12:53:33","modified_gmt":"2026-02-05T12:53:33","slug":"drought-measures","status":"publish","type":"page","link":"https:\/\/www.iwnl.co.uk\/homeowners\/drought-measures\/","title":{"rendered":"Drought Measures"},"content":{"rendered":"\n\n\t\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n<div class=\"block block-page-header\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"page-header\">\n\n\t\t\t\t\t<div class=\"slide-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"slide-up\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tDrought Measures\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"fade-in\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">We currently have no Temporary Use Bans (TUBs) in place.\u00a0<\/span><\/p>\n<p>You can enter your postcode <a href=\"https:\/\/portal.iwnl.co.uk\/protecting-you-and-our-environment\/\">here<\/a> to check the current drought measures in your area.<\/p>\n<p>Please also look at our frequently asked questions and <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2021\/09\/Water-Saving-Tips.pdf\">water saving tips<\/a>.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"block block-downloads-accordion\">\n    <div class=\"js-downloads-accordion downloads-accordion\" id=\"downloads-accordion-69aa8f0fd6f93\">\n        <div class=\"cards\">\n            \n            \n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"block block-downloads-accordion\">\n    <div class=\"js-downloads-accordion downloads-accordion\" id=\"downloads-accordion-69aa8f0fd74ce\">\n        <div class=\"cards\">\n            \n            \n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"block block-downloads-accordion\">\n    <div class=\"js-downloads-accordion downloads-accordion\" id=\"downloads-accordion-69aa8f0fd75e0\">\n        <div class=\"cards\">\n            \n            \n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"block-columns-wrap relative\">\n\n\t\t\t<div class=\"about-circle fade-in\">\n\t\t\t<svg class=\"about-circle__img\" viewBox=\"0 0 100 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<circle cx=\"50\" cy=\"50\" r=\"50\" style=\"fill: #00b5aa;\"><\/circle>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"about-oval-orange fade-in\">\n\t\t\t<div class=\"about-oval-orange__img\"><\/div>\n\t\t<\/div>\n\t\t<div class=\"about-oval fade-in\">\n\t\t\t<div class=\"about-oval__img\"><\/div>\n\t\t<\/div>\n\t\n\t<div class=\"block block-columns block-columns-inner\">\n\n\t\t\n\t\t\t<div class=\"row fade-up block-columns-col-row\">\n\n\t\t\t\t\n\n\t\t\t\t<div class=\"col-12 col-md-12 col-lg-12\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__heading-wrap\">\n\t\t\t\t\t\t\t<h2 class=\"block-columns__heading\">\n\t\t\t\t\t\t\t\tWhat do Temporary Use Bans (TUBs) prohibit?\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"hr-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"hr\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__text-wrap\">\n\t\t\t\t\t\t\t<p>Temporary Use Bans (TUBs) prohibit the use of hosepipes, sprinklers, dripper hoses, automatic irrigation systems and similar devices for the following:<\/p>\n<ol>\n<li>Watering a garden using a hosepipe<\/li>\n<li>Cleaning a private motor-vehicle using a hosepipe<\/li>\n<li>Watering plants on domestic or other non-commercial premises using a hosepipe<\/li>\n<li>Cleaning a private leisure boat using a hosepipe<\/li>\n<li>Filling or maintaining a domestic swimming or paddling pool<\/li>\n<li>Drawing water, using a hosepipe, for domestic recreational use<\/li>\n<li>Filling or maintaining a domestic pond using a hosepipe<\/li>\n<li>Filling or maintaining an ornamental fountain<\/li>\n<li>Cleaning walls, or windows, of domestic premises using a hosepipe<\/li>\n<li>Cleaning paths or patios using a hosepipe<\/li>\n<li>Cleaning other artificial outdoor surfaces using a hosepipe<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\n\t\t\t\t\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\n\t\t\t\n\t<\/div>\n<\/div>\n\t\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Am I Exempt from a Temporary Use Ban (TUB)?<\/h2>\n\n\n\n<p>There are pre-approved exemptions for certain categories of people or uses of water, and if one of these applies to you then you can use your hosepipe for this reason. You will not need to apply for an exemption but we may question your use of an exemption if reports of hosepipe usage are received.<\/p>\n\n\n\n<p>These pre-approved exemptions are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Where using a hosepipe for any of the restricted purposes is required for unavoidable health and safety, such as removing or minimising any risk to human or animal health or safety, or preventing or controlling the spread of causative agents or disease, this will not be restricted.<\/li>\n\n\n\n<li>Using a hosepipe where the welfare and\/or health and safety of animals including fish is paramount, will not be restricted.<\/li>\n\n\n\n<li>Using a hosepipe that is connected to a water butt or other recycled water storage system, will not be restricted.<\/li>\n<\/ul>\n\n\n\n<p><strong>People who may find it hard to make adaptations and are registered with our Priority Services Register (PSR)will be granted an automatic exemption to any of the restrictions and will receive notification of this directly. If you believe you should be on the Priority Services Register (PSR) please find out more <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2022\/04\/IWNL-priority-services-register-2025-web.pdf\">here<\/a>.<\/strong><\/p>\n\n\n\n<p>To find out in more detail what you can and can\u2019t do during a Temporary Use Ban (TUB), as standard, please click <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2025\/07\/What-You-Can-and-Cant-Do.pdf\">here<\/a>.<\/p>\n\n\n\n<p>If you are using a hosepipe &nbsp;to do the following on behalf people registered on our Priority Services Register Customer, you can apply to us for an exemption:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>watering a garden attached to a domestic dwelling<\/li>\n\n\n\n<li>watering plants on domestic premises<\/li>\n<\/ul>\n\n\n\n<p>You can apply for an exemption by <strong><a href=\"https:\/\/www.iwnl.co.uk\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">contacting us<\/a><\/strong>. You can also write to us at:<\/p>\n\n\n\n<p>IWN Drought Representations Team,<br>Driscoll 2<br>Ellen Street <br>Cardiff<br>CF10 4BP<\/p>\n\n\n\n<div style=\"height:42px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"block block-downloads-accordion\">\n    <div class=\"js-downloads-accordion downloads-accordion\" id=\"downloads-accordion-69aa8f0fd8266\">\n        <div class=\"cards\">\n            \n                                <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-1-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-1-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-1-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 1\">\n                                                                            <span class=\"card-header--button-inner\">Why is a Temporary Use Ban (TUB) needed?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-1-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-1-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>A Temporary Use Ban (TUB) is necessary because:<\/p>\n<ul>\n<li>We need to align with the companies who supply our water, who have also introduced these measures.<\/li>\n<li>Exceptional high demand across the region has resulted in multiple water supply issues across our network.<\/li>\n<li>It\u2019s an important way in which to reduce demand. They help us to maintain essential supplies for drinking and sanitation and give us time to treat and pump more water through the network.<\/li>\n<li>Despite asking for voluntary restraint, demand for water has remained high. We have to take action to ensure that there is drinking water available for all, including for our vulnerable customers and for essential uses.<\/li>\n<\/ul>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-2-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-2-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-2-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 2\">\n                                                                            <span class=\"card-header--button-inner\">Do Temporary Use Bans (TUBs) work?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-2-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-2-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>Yes, there is evidence to support that introducing Temporary Use Bans (TUBs) does make a difference. If we all work together and reduce our water use, then water demand decreases and reduces the pressure on our water resources.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-3-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-3-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-3-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 3\">\n                                                                            <span class=\"card-header--button-inner\">How have you let customers know about the Temporary Use Ban (TUB)?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-3-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-3-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>We have:<\/p>\n<ul>\n<li>Placed notices in local newspapers.<\/li>\n<li>Emailed all customers and\/or texted them with information and a link to our website.<\/li>\n<li>Advised the water retailers, although at this stage businesses are not affected, we would ask everyone to find ways to help reduce the demand for water<\/li>\n<li>Written to the MP\u2019s and councillors representing the communities we serve.<\/li>\n<li>Briefed our staff about the ban so they can let customers who contact us know.<\/li>\n<li>Created a dedicated website page <a href=\"https:\/\/www.iwnl.co.uk\/homeowners\/drought-measures\/\">www.iwnl.co.uk\/homeowners\/drought-measures<\/a> to host useful information for customers and other water users.<\/li>\n<\/ul>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-4-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-4-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-4-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 4\">\n                                                                            <span class=\"card-header--button-inner\">How long will the Temporary Use Ban (TUB) last?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-4-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-4-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>It is likely that it will continue until we are confident that the demand for water has returned back to manageable levels. We will keep the position under constant review. This is a short temporary measure to help us in these very unusual circumstances.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-5-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-5-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-5-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 5\">\n                                                                            <span class=\"card-header--button-inner\">How will I know when the Temporary Use Ban (TUB) has finished?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-5-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-5-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>We will publish a notice in newspapers. <span data-teams=\"true\">We will email and text our customers, as well as update our website.\u00a0<\/span><\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-6-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-6-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-6-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 6\">\n                                                                            <span class=\"card-header--button-inner\">Will the Temporary Use Bans (TUBs) apply to businesses in the affected areas or just household customers?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-6-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-6-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>The Temporary Use Ban (TUB) is primarily focused on restricting household water use, but it also includes certain non-essential activities relating to upkeep of grounds of public service buildings and non-commercial workplaces. For example, activities such as filling or maintaining an ornamental fountain, watering gardens or cleaning paths and patios using a hosepipe at a workplace will be restricted. However, premises that have ponds with fish and other wildlife are able to continue to use whatever they need to keep the environment healthy.<\/p>\n<p>The Temporary Use Ban (TUB) does not impose restrictions on essential and commercial uses of water. For example, commercial window cleaners and car washes, or businesses that need water as part of their operations like pharmaceutical companies and zoos.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-7-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-7-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-7-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 7\">\n                                                                            <span class=\"card-header--button-inner\">How can you enforce this?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-7-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-7-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>We are asking our customers to help us by abiding by the hosepipe ban and hope that they will. The Water Industry Act does give us powers to fine customers who ignore it up to \u00a31,000. We hope it won\u2019t come to that and everyone will play their part to protect our resources. Details of our enforcement policy can be found <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2025\/07\/IWNL-Enforcement-Policy-Temporary-Use-Bans-11th-July-2025.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-8-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-8-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-8-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 8\">\n                                                                            <span class=\"card-header--button-inner\">What activities are now restricted under the Temporary Use Ban (TUB)?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-8-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-8-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>We are encouraging everyone to do their bit and help us save water to protect our rivers. We all need to use water wisely and avoid the following activities:<\/p>\n<ul>\n<li>Watering a garden using a hosepipe<\/li>\n<li>Cleaning a private motor-vehicle using a hosepipe<\/li>\n<li>Watering plants on domestic or other non-commercial premises using a hosepipe<\/li>\n<li>Cleaning a private leisure boat using a hosepipe<\/li>\n<li>Filling or maintaining a domestic swimming or paddling pool<\/li>\n<li>Drawing water, using a hosepipe, for domestic recreational use<\/li>\n<li>Filling or maintaining a domestic pond using a hosepipe<\/li>\n<li>Filling or maintaining an ornamental fountain<\/li>\n<li>Cleaning walls, or windows, of domestic premises using a hosepipe<\/li>\n<li>Cleaning paths or patios using a hosepipe<\/li>\n<li>Cleaning other artificial outdoor surfaces using a hosepipe<\/li>\n<\/ul>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-9-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-9-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-9-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 9\">\n                                                                            <span class=\"card-header--button-inner\">Are there any exemptions from the Temporary Use Ban (TUB)?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-9-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-9-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>Yes, there are, please view the full list <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2025\/07\/What-You-Can-and-Cant-Do-1.pdf\" target=\"_blank\" rel=\"noopener\"><u>here<\/u><\/a>.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-10-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-10-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-10-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 10\">\n                                                                            <span class=\"card-header--button-inner\">What should I do if I see a neighbour breaking the Temporary Use Ban (TUB)?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-10-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-10-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>If you notice a neighbour, family or friend, in the affected areas, using water for the restricted activities please gently remind them of the restrictions in place and direct them to our website for more information.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-11-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-11-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-11-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 11\">\n                                                                            <span class=\"card-header--button-inner\">What about people who are elderly, registered disabled, or are a blue badge holder and can&#8217;t carry a watering can?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-11-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-11-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>People should not put themselves at risk unnecessarily. If you know someone who will be struggling to use a watering can, it would be great if you could offer them a helping hand.<\/p>\n<p>Blue badge holders are automatically exempt from several restrictions, as are customers who are on our Priority Services Register (PSR). If you are not on the PSR, but feel that you should be, you can find out more and apply to join <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2022\/04\/IWNL-priority-services-register-2025-web.pdf\">here<\/a>.<\/p>\n<p>For full details of what you can and cannot do please view our helpful document <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2025\/07\/What-You-Can-and-Cant-Do-1.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-12-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-12-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-12-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 12\">\n                                                                            <span class=\"card-header--button-inner\">Can I use a hosepipe for my animals (e.g. horses \/ dogs)?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-12-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-12-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>You can use your hosepipe to clean animals and their areas, e.g. yards or stables. We would ask you to be as efficient as possible when you do this.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-13-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-13-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-13-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 13\">\n                                                                            <span class=\"card-header--button-inner\">Is the watering of allotments included in the hosepipe ban?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-13-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-13-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>Yes. The restrictions that are associated with a Temporary Use Ban (TUB) cover the watering of gardens with a hosepipe, which does extend to cover allotments which are used to grow domestic food crops. Therefore, you should not water an allotment with a hosepipe.<\/p>\n<p>However, there are still options available to\u00a0customers\u00a0to maintain their allotments whilst the restriction is in place,\u00a0including a number of \u2018exemptions\u2019 that may help\u00a0those with\u00a0limited mobility. These include:<\/p>\n<ul>\n<li>If\u00a0you are a\u00a0Blue Badge holder,\u00a0then you are\u00a0automatically exempt from the restriction<\/li>\n<li>If you are on our Priority Services Register (PSR) then you are\u00a0automatically exempt from the restriction\u00a0\u00a0 If you are not on the PSR, but feel you should be, you can\u00a0apply to join and can find out more <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2022\/04\/IWNL-priority-services-register-2025-web.pdf\">here<\/a><strong>.<\/strong><\/li>\n<li>You may continue to water allotments with tap water by hand, using a bucket, or with a watering can.\u202f You may also water allotments using rainwater from a water butt through a hosepipe.<\/li>\n<\/ul>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-14-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-14-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-14-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 14\">\n                                                                            <span class=\"card-header--button-inner\">Why are you introducing a hosepipe restrictions?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-14-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-14-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p><span data-teams=\"true\">We&#8217;ve had one of the driest springs on record, with areas of the country declared in drought. Usually, spring is a time when the groundwater sources and reservoirs continue to be topped up by changeable weather, but this has not been the case in 2025. These temporary restrictions will help to protect water supplies and ensure that everyone has access to clean water.<\/span><\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-15-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-15-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-15-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 15\">\n                                                                            <span class=\"card-header--button-inner\">What are you doing to find and fix leaks?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-15-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-15-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>We are proud of our leakage figures and work hard to keep this low. We have installed data loggers at most of our sites, which allows us to closely monitor leakage and fix leaks quickly.<\/p>\n<p>We really value customers reporting leaks to us, if you spot one please let us know \u2013 our contact details are <a href=\"https:\/\/www.iwnl.co.uk\/contact-us\/\">here<\/a>.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-16-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-16-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-16-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 16\">\n                                                                            <span class=\"card-header--button-inner\">Why are you and our Contractors using hoses and jets?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-16-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-16-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>For essential water quality reasons, a very small amount of water gets used for flushing broken mains and leaks that we fix on our network and for keeping water turned over so it doesn\u2019t stagnate. We also use small amounts of water in the laying and commissioning of new water mains and the \u2018flushing\u2019 of pipework to help improve the quality of the water supplied to our customers.<\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                        <div class=\"card\">\n                        <div class=\"card-header\" id=\"downloads-child-17-69aa8f0fd8266\">\n                            <h2>\n                                <button aria-controls=\"collapse-downloads-child-17-69aa8f0fd8266\" aria-expanded=\"false\" class=\"btn btn-link collapsed general\"\n                                        data-bs-target=\"#collapse-downloads-child-17-69aa8f0fd8266\" data-bs-toggle=\"collapse\" aria-label=\"Toggle downloads child 17\">\n                                                                            <span class=\"card-header--button-inner\">Will you prosecute people contravening this ban?<\/span>\n                                                                    <\/button>\n                            <\/h2>\n                        <\/div>\n                        <div aria-labelledby=\"downloads-child-17-69aa8f0fd8266\" class=\"collapse\" data-bs-parent=\"#downloads-accordion-69aa8f0fd8266\" id=\"collapse-downloads-child-17-69aa8f0fd8266\">\n                            <div class=\"card-body\">\n                                \n                                                                                                                                                                \n                                \n                                    <div class=\"card-text col-12\">\n                                        <p>Prosecution is very much a last resort, instead, we are asking for people\u2019s help as we are dealing with very unusual circumstances.<\/p>\n<p>However, the Water Industry Act does give us powers to fine customers who ignore the ban, up to \u00a31,000. Details of our enforcement policy can be found <a href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2025\/07\/IWNL-Enforcement-Policy-Temporary-Use-Bans-1.pdf\" target=\"_blank\" rel=\"noopener\"><strong>here<\/strong>.<\/a><\/p>\n                                    <\/div>\n\n                                    \n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                \n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Am I Exempt from a Temporary Use Ban (TUB)? There are pre-approved exemptions for certain categories of people or uses of water, and if one of these applies to you then you can use your hosepipe for this reason. You will not need to apply for an exemption but we may question your use of","protected":false},"author":7,"featured_media":0,"parent":3207,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-4862","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Drought Measures - IWNL<\/title>\n<meta name=\"description\" content=\"We own and operate water and wastewater networks across the UK, providing services to customers including supply of water, wastewater services, metering, and billing\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.iwnl.co.uk\/homeowners\/drought-measures\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Drought Measures - 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