{"id":4772,"date":"2023-03-14T13:39:17","date_gmt":"2023-03-14T13:39:17","guid":{"rendered":"https:\/\/www.iwnl.co.uk\/?page_id=4772"},"modified":"2025-09-12T14:39:14","modified_gmt":"2025-09-12T13:39:14","slug":"water-neutrality","status":"publish","type":"page","link":"https:\/\/www.iwnl.co.uk\/water-neutrality\/","title":{"rendered":"Water Neutrality"},"content":{"rendered":"<div class=\"block block-page-header\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"page-header\">\n\n\t\t\t\t\t<div class=\"slide-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"slide-up\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tWater Neutrality &#8211; Bidwell Water Savers\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"fade-in\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We are leading an innovation project called &#8220;Water Neutrality&#8221; at one of our NAV sites &#8211; Bidwell West.<\/p>\n<p>We want to work together as a community to make Bidwell West the world\u2019s first ever water-neutral housing development.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"block block-image relative\">\n\t\n\t<div class=\"container-fluid \">\n\t\t<div class=\"overlay-wrapper\">\n\t\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2023\/03\/JBP_0555-1440x960.jpg\" alt=\"Front view of new build houses, with trees and a playground in the foreground.\" class=\"img-fluid lazyload\" \/>\n\n\t\t\t\t\t\t<div class=\"overlay\"><\/div>\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n<\/div>\n\n\n<div class=\"block block-page-header\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"page-header\">\n\n\t\t\t\t\t<div class=\"slide-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"block-columns-wrap relative\">\n\n\t\t\t<div class=\"about-circle fade-in\">\n\t\t\t<svg class=\"about-circle__img\" viewBox=\"0 0 100 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<circle cx=\"50\" cy=\"50\" r=\"50\" style=\"fill: #00b5aa;\"><\/circle>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"about-oval-orange fade-in\">\n\t\t\t<div class=\"about-oval-orange__img\"><\/div>\n\t\t<\/div>\n\t\t<div class=\"about-oval fade-in\">\n\t\t\t<div class=\"about-oval__img\"><\/div>\n\t\t<\/div>\n\t\n\t<div class=\"block block-columns block-columns-inner\">\n\n\t\t\n\t\t\t<div class=\"row fade-up block-columns-col-row\">\n\n\t\t\t\t\n\n\t\t\t\t<div class=\"col-12 col-md-12 col-lg-6\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__heading-wrap\">\n\t\t\t\t\t\t\t<h2 class=\"block-columns__heading\">\n\t\t\t\t\t\t\t\tWhat is Water Neutrality?\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"hr-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"hr\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__text-wrap\">\n\t\t\t\t\t\t\t<p>Water Neutrality aims to ensure the water usage on site can be the same as before the new homes were built. This means Bidwell West won\u2019t be taking any extra water from local reserves than before it was built. And you\u2019ll be helping to look after our water sources for generations to come.<\/p>\n<p>This will be achieved by ensuring that for every new development, water demand should first be minimised then any remaining water demand \u201coffset\u201d by water savings.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col-12 col-md-12 col-lg-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__heading-wrap\">\n\t\t\t\t\t\t\t\t<h2 class=\"block-columns__heading\">\n\t\t\t\t\t\t\t\t\tWhy do we need to save water?\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"hr-wrapper\">\n\t\t\t\t\t\t\t\t\t<div class=\"hr\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__text-wrap\">\n\t\t\t\t\t\t\t\t<p>In the South East, we actually get less rain each year than East Sudan or Melbourne, Australia. If we don&#8217;t change how much water we use now, in the future, we&#8217;ll have to take more from the environment &#8211; damaging our local water sources and countryside &#8211; Houghton Regis&#8217;s woods, fields and rivers, and Bidwell West&#8217;s own Ouzel Brook.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\n\t\t\t\n\t\t\t<div class=\"row fade-up block-columns-col-row\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col-12 col-md-12 col-lg-6 col-image-left\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"block-columns__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2023\/03\/Bidwell-water-savers_stacked@3000x-720x475.png\" alt=\"Heading which reads Bidwell Water Savers\" class=\"img-fluid lazyload\" \/>\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\n\t\t\t\t<div class=\"col-12 col-md-12 col-lg-6\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__heading-wrap\">\n\t\t\t\t\t\t\t<h2 class=\"block-columns__heading\">\n\t\t\t\t\t\t\t\tAchieving Water Neutrality at Bidwell West\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"hr-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"hr\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__text-wrap\">\n\t\t\t\t\t\t\t<p>Bidwell Water Savers was a trial to test the impact of a behaviour change campaign only (no technological interventions) on water use in the Bidwell West, 908-home new development in Houghton Regis, Bedfordshire.<\/p>\n<p>A multi-channel marketing campaign asked residents to take one water-saving pledge that they felt they could manage. 382 residents (42%) took a pledge, and 55% of those showed an average of 32.9 litres a day savings vs. expected use post-campaign.<\/p>\n<p>The campaign also impacted people who hadn\u2019t done the digital journey to officially take a pledge, with 44% of non-pledged homes seeing an average saving of 22.8 litres a day.<\/p>\n<p>The launch event drove 15% of households to sign up in 4 hours. More than 50% of the pledge sign-ups came from the door knocking activity, which saw 840\/908 doors knocked, 335 answered and drove over 200 pledges. Those customers were also offered Wizso tablets, which can be used to save-a-flush. The results from the \u2018Predictive Model\u2019 show the combination of the doorstep conversation, pledge and Wizso tablets saw an average of 51.1 litres a day saving vs. average 24.9 litres a day across all residents (not just savers).<\/p>\n<p>Post campaign, Bidwell West residents were using 105 litres per person, per day. To reach water neutrality, off-setting was done to account for this volume. The off-setting took place in local non-household (NHH) properties, and delivered a total saving of 246,836 litres (1.49 litres per \u00a31 spent).<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\n\t\t\t\t\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\n\t\t\t\n\t\t\t<div class=\"row fade-up block-columns-col-row\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col-12 col-md-12 col-lg-6 col-image-right\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"block-columns__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2024\/07\/project-zero-image-300.jpg\" alt=\"project zero image 300\" class=\"img-fluid lazyload\" \/>\n\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\n\t\t\t\t<div class=\"col-12 col-md-12 col-lg-6\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__heading-wrap\">\n\t\t\t\t\t\t\t<h2 class=\"block-columns__heading\">\n\t\t\t\t\t\t\t\tBidwell&#039;s Final Report\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"hr-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"hr\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-columns__text-wrap\">\n\t\t\t\t\t\t\t<p>If you&#8217;d like to see the results of this Water Neutrality campaign at Bidwell West, please take a look at this report.<\/p>\n<p><strong><a class=\"btn btn-coral\" href=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2024\/07\/Water-Neutrality-at-NAVs-sites-Report-Site-2-Grapeviners-FINAL-2.pdf\" target='_blank' rel='nofollow'>Download<\/a><\/strong><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\n\t\t\t\t\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\n\t\t\t\n\t<\/div>\n<\/div>\n\t\n\n<div class=\"block block-image relative img-short\">\n\t\n\t<div class=\"container-fluid \">\n\t\t<div class=\"overlay-wrapper\">\n\t\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2021\/10\/Homeowners-icons-v6-1440x234.jpg\" alt=\"Five icons, a heart, a house, a water droplet, a computer, and a letter.\" class=\"img-fluid lazyload\" \/>\n\n\t\t\t\t\t\t<div class=\"overlay\"><\/div>\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n<\/div>\n\n\n\n\n\t\n\n\n\n\t<div class=\"hnc__gtk\">\n\n\t\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t<div class=\"page-header\">\n\t\t\t\t\t\t<div class=\"slide-wrapper\">\n\t\t\t\t\t\t\t<h2 class=\"slide-up\" style=\"font-size: 42px\">\n\t\t\t\t\t\t\t\tGood to know\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"col-12 col-sm-12 col-md-4 col-lg-4\">\n\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_wrapper\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2021\/06\/IWNL-Low-Res-2.015-1-720x405.jpeg\" alt=\"Video\" class=\"img-fluid lazyload\" \/>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_info\">\n\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\tHelp with paying your bills\t\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\t\t\tWe understand sometimes it can be difficult to pay for all your household bills. Find out how we can help give you extra support. \t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.iwnl.co.uk\/help-and-advice\/help-with-paying-your-bills\/\" class=\"hnc_gtk_vimeo_link\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tGo to page\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"col-12 col-sm-12 col-md-4 col-lg-4\">\n\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_wrapper\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2022\/09\/shutterstock_1297409209-scaled-e1662733259173-720x369.jpg\" 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page\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"col-12 col-sm-12 col-md-4 col-lg-4\">\n\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_wrapper\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2021\/10\/Key-image-1.jpg\" alt=\"Video\" class=\"img-fluid lazyload\" \/>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_info\">\n\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\tJust moved in?\t\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\t\t\tRegister for an account with us\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/portal.iwnl.co.uk\/property-occupation-form\/\" class=\"hnc_gtk_vimeo_link\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tGo to page\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"col-12 col-sm-12 col-md-4 col-lg-4\">\n\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_wrapper\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2022\/02\/Log-In-image.jpg\" alt=\"Video\" class=\"img-fluid lazyload\" \/>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_info\">\n\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\tLogin to your account\t\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\t\t\tView and pay your bill, check past payments and update your details\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/portal.iwnl.co.uk\/log-in\/\" class=\"hnc_gtk_vimeo_link\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tGo to page\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"col-12 col-sm-12 col-md-4 col-lg-4\">\n\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_wrapper\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2021\/09\/INWL_Bill-1.jpg\" alt=\"Video\" class=\"img-fluid lazyload\" \/>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_info\">\n\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\tUnderstanding your bill\t\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\t\t\tUtility bills can sometimes be confusing. We have put together this helpful guide so you can see how your water bill is made up. \t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.iwnl.co.uk\/help-and-advice\/understanding-your-bill\/\" class=\"hnc_gtk_vimeo_link\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tGo to page\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"col-12 col-sm-12 col-md-4 col-lg-4\">\n\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_wrapper\" data-aos=\"fade-up\">\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.iwnl.co.uk\/wp-content\/themes\/metropolitan-theme\/img\/placeholder.svg\" data-src=\"https:\/\/www.iwnl.co.uk\/wp-content\/uploads\/2021\/09\/INWL_Meter.jpg\" alt=\"Video\" class=\"img-fluid lazyload\" \/>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"hnc_gtk_vimeo_info\">\n\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\t\t\t\t\t\tReading your meter\t\t\t\t\t\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to take and submit your meter reading\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.iwnl.co.uk\/help-and-advice\/reading-your-water-meter\/\" class=\"hnc_gtk_vimeo_link\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">\n\t\t\t\t\t\t\t\t\t\t\t\tGo to page\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n\n\t\n\n\n<div class=\"block block-downloads-accordion\">\n    <div class=\"js-downloads-accordion downloads-accordion\" id=\"downloads-accordion-69aa8fbe6b780\">\n        <div class=\"cards\">\n            \n            \n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":-10,"comment_status":"closed","ping_status":"closed","template":"page-templates\/heat-network.php","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-4772","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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